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Q: What services does Bikers Bay offer?
Bikers Bay services include oil changes, tire sales and installation, manufacturers service intervals, battery sales and installation, full and partial exhaust system installations, fork service, handlebar replacement, bolt-on customizing projects, lighting kits, accessory sales and installations, and general repairs. Bikers Bay does not offer major engine repair or rebuild services. Most of Bikers Bay services are completed while you wait on a Ride In - Ride Out(R) basis. Wouldn't you rather be riding? Q So... Bikers Bay is like an automotive quick lube shop...right? No, we are much more. Like an automotive lube shop Bikers Bay does provide oil change services on a Ride In - Ride Out basis, but that is about as far as the comparison goes. Bikers Bay also provides all general maintenance requirements for your bike inlcuding tires, brakes, batteries, manufacturers service intervals, performance modifications and much more. All services are performed by experienced, certified technicians. Q: Why is Bikers Bay any different than other shops? Bikers Bay is the first Ride In - Ride Out(R) motorcycle service shop that services all makes and models of motorcycles. We provide convenience, value, customer service and quality in all we do. Bikers Bay is a very different shop. The minute you walk in the door you will be greeted by our staff, not to sell you - but to listen to you and provide the service and products you need and want. At Bikers Bay, your bike never leaves your sight. You can watch all services being performed through our shop viewing windows. The tech that services your bike will talk to you about the service completed and answer any questions you may have about your bike. Our knowledgeable staff is there to help.
Where many shops tout customer service - we measure our success by our customer responses. Bikers Bay has a 93% very satisified customer rating (according to customer survey results), and 97% of our customers will refer Bikers Bay to a friend. Stop by and check out what makes Bikers Bay different. We know you will be very pleased. Q. Changing oil is easy. Why would I pay you to do it? On many bikes changing oil is a simple procedure if you have the right tools and know how...but at Bikers Bay it is much more. When Bikers Bay completes an oil service, your bike will receive a full bike inspection including tire pressure, tire wear, critical fasteners, safety features, wear items, chain/belt tensions and many more checks. These checks can alert you to potential problems long before they impact the safety of the bike or lead to more damage. Q: What motorcycles does Bikers Bay service. Bikers Bay service all makes, models and years of motorcycles and scooters. Q Do I have to have my bike serviced by the dealer to maintain my warranty. No! There is a federal law called the Magnusin-Moss act that states that a manufacturer cannot require a consumer to only use the manufacturers product or services in order to maintain a warranty unless, the manufacturer/dealer provides the products and services at no charge! The products used must ONLY meet the manufacturers published specifications. Q: Do the oil and filters used by Bikers Bay meet the manufacturer’s warranty requirements?
A: Yes. Bikers Bay features the Castrol line of mineral and synthetic based motorcycle oils, Castrol V-Twin and Act>Evo. Castrol motorcycle oils meet or exceed all manufacturer's recommendations, and the use of these oils will not void your bike’s warranty . Our staff will work with you to select the proper weight and type of oil to match your specific bike's requirements. Check out our oil section for specific product information on the Castrol oils we carry.
Q: Why does Bikers Bay use EMGO and HiFLO filters?
A: Bikers' Bay has performed an exhaustive search to find the best filter for your bike. After evaluating many new and used oil filters we believe that EMGO and HiFLO are the best filters available. EMGO and HiFLO filters only use premium quality materials such as prime Tin-Plated steel end caps, special high temperature plastisol, and Microglass/Synthetic enhanced saturated filter media. These high quality parts combine to provide features you won't find in other motorcycle oil filters on the market.
EMGO and HiFLO filters meet and exceed all manufacturer warranties and are specifically designed to fit your bike and application.
Q: Are Biker Bay technicians certified to work on my bike?
A: Yes - Bikers Bay technical team members are all trained and certified on all major bike manufacturers as well as the Bikers Bay training program. Bikers Bay’s technical staff certifications include Harley Davidson PhD, Honda, Yamaha and Suzuki Cruiser and Sport bike certifications. Bikers Bay staff strictly follow all manufacturers and Bikers Bay procedures for the services we provide. Unlike some of the car quick lube facilities Bikers Bay team members are experienced and certified with the experience to do the job right.
Q: How often should I change my oil?
A: Most manufacturers recommend oil changes between 2500 and 3000 miles. This varies with your riding style and the time of year. There are new long-life oils that claim to provide protection in the 5000 to 9000 miles range. These oils are specifically designed to promote a longer life. The issue is the contaminents that build up in the oil and the filter. The primary purpose of oil is lubrication but it also acts as a medium to remove sludge and harmful particles in the engine. Oil filters trap these particles and help clean the oil by trapping the particles in the filter medium. The manufacturer’s recommendations for oil change intervals are listed in your bike's manual. Most often, such recommendations are measured according to “ideal” driving conditions, and in practice you should change the oil more frequently. Bikers Bay recommends that oil and filter should be changed every 2500 to 3000 miles.
Q: What is a spin-on filter.
A: Spin-on filters are filters with the filter cartridge contained within a metal casing. The metal casing is threaded and, therefore, are called spin on. Bikers Bay maintains a full inventory of spin-on filters and most popular cartridge filters. If you have a bike older than 1983, please call to make sure we have the filter for your specific application.
Q: What are the benefits of ordering my accessories through Bikers Bay?
A: Bikers Bay has made arrangements through volume-based purchasing agreements with many of the leading parts manufacturers and distributors. These arrangements and discounts allow us to pass these savings on to you. Bikers Bay stocks an assortment of bolt-on accessories. If we do not have it in stock, most of our suppliers will ship products within 24 hours to Bikers Bay or directly to your home address.
Nothing is more frustrating then to order a part online to find out it does not fit or it was not really what you were looking for. Bikers Bay staff can help you wade through the many manufacturers and parts available and find a specific part to match your bike and match the style you are looking for. Bikers Bay will install your accessories whether purchased through Bikers Bay or carried in.
Q If I order my parts through Bikers Bay, do I have to have them installed there?
A: No. You can order accessories and have them shipped to your house or reduce shipping cost by having them shipped to Bikers Bay.
Q: Should I use synthetic oil?
This is a common question, and one that is dependent on your bike, riding style, what intervals you service the bike and of course...personal preference. Some bikes require synthetic oil to maintain manufucaturers warranty while with others synthetic oil will impact clutch performance. If you are religious about regular service intervals (3000 miles or less, there is nothing wrong with standard oil. If you push oil services to 5000 - 6000 miles, you should proably use synthetic oil if applicable to your bike. As always, check your manufacturers specifications prior to making a change to synthetic oil. Bikers Bay provides Castrol as our base oil, Castrol Act>Evo - a synthetic blend - and Castrol VTWIN and R$ Superbike Synthetic oil. We also carry AMSOIL products and oils designed for ATV, dirt bikes and two-stroke engines. Our knowledgable staff will work with you to determine the best oil application considering the factors discussed.
Q: What is the best tire? Tires vary greatly by manufacturers, type of tire, compounds, radius, load capacities and many other factors. The best tire for you is really based on the bike and the way you ride. After you have the right size, aspect ratio and type of tire (radial or bias) for your bike, the actual tire that is best for you is based on how you ride. Come in to Bikers Bay, and our staff will work with you to find the best tire for you and your bike.Web page questions : Click on NEXT |
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